KNOWING WHERE YOUR FREIGHT IS CRITICAL
Of course, TMA operates from portals on the same platform of its carriers to ensure seamless communication and comprehensive reporting. Simply, You can monitor your shipment in real time from beginning to end. Aside from a favorable price, Knowing where your freight is nearly everything, assuming everything is going along just fine.
WHY DO SO MANY COMPANIES REFUSE TO DO BUSINESS WITH 3PL's and BROKERS.
The answer is nearly always the same. The customer was promised something by the 3PL or Broker, and
the promise was not kept. A Broker may have promised a delivery to be made one day, but his carrier
failed to provide the service. A myriad of problems as to whom was at fault may ensue between the carrier
and 3pl as to blame, nevertheless, leaving the problem unsolved and service failure eminent. Rightfully
or not, An everlasting bad opinion is formed by the customer as the whole ordeal seemed overwhelmingly
INARGUABLY, 3PLS and BROKERS ADD TREMENDOUS VALUE.
One has to look only at the ever increasing number of 3PLS and Brokers with their expanding market share
to know that many companies see value and appreciate this sector of the transportation market. For ex., We know that a broker can make short work of finding a truck when none seem to be available. Since these companies act somewhat like a
shipper's cooperative, 3PLS can leverage their portfolio of customers' freight to buy down rates and charges
for the benefit of all their clients. Also, These intermediaries take on the work of coordinating all things between
all parties, meaning making the calls, sending the emails, and watching after the process. The larger 3PLS have taken pride in trying to take their technology to streamline the process, almost adding more bells and whistles then needed
to captivate or even entertain the users. Sometimes, Really, All that is needed is a TRUCK.
What if there was a company that could offer the benefits of a 3PL and possibly add more assurance that things are
going to get done according to plan , even when later it is learned the carrier with the truck is going to fail. TMA Worldwide takes pride in its processes and has all the bells and whistles of the bigger 3PLS, but we know at the heart of any solution to any crisis is going to be a TRUCK. We have our in-house carrier, ready and willing to fix problems. For instance,
If TMA arranges for a large national carrier to pickup your freight, and we learn they are not going to make it. We will
dispatch one of our in-house trucks to make the pickup and then go deliver to the carrier's terminal to still meet
the carrier's line schedule. We do not charge. TMA adds assets to the 3PL process to add greater reliability for the
benefit of all parties, the carrier, ourselves, and you, our valued customer.